Privacy Policy
Last Updated: September 2026 | Effective Date: September 2, 2026
Tridym Technologies Private Limited ("Tridym Technologies", "we", "our", or "us") is dedicated to protecting the privacy of users of the Exergrip mobile application. This Privacy Policy discloses what information we collect, how it is stored, and your controls.
1. Information Collected
- Precise & Approximate Location Data: Collected while using Cycling, Running, Rucking, and Trail Hiking modules to compute distance, speed, route flyover story reels, and elevation. Background location is used solely if explicitly enabled by you to record workouts while your screen is locked.
- Fitness & Biometric Information: Height, weight (for mechanical tonnage and calorie calculations), workout logs, set/rep counts, and optional heart rate zones.
- Account Credentials: Name and email address authenticated via Supabase secure infrastructure.
- Hardware Sensor Data: Device proximity sensor events for hands-free push-up counting. Sensor events are processed entirely on-device and are never stored or transmitted externally.
2. How Information is Used
We process data to provide workout metrics, calculate progress across 50-stage achievement ladders, visualize routes on OpenStreetMap, and sync logs to your account.
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data. We rely on:
- Supabase: Encrypted cloud database and authentication.
- OpenStreetMap: Map vector tile rendering.
4. User Control & Deletion Rights
You may request permanent deletion of your account and all associated telemetry at any time via our in-app settings or through our external Account Deletion Web Portal.
5. Contact Us
For privacy inquiries:
Tridym Technologies Private Limited
Email: privacy@tridymtechnologies.in
Domain: tridymtechnologies.in
Terms of Service
Last Updated: September 2026
1. Acceptance of Terms
By downloading or accessing Exergrip, provided by Tridym Technologies, you agree to these Terms. If you disagree, do not use the application.
2. Non-Medical Disclaimer
Exergrip is an athletic telemetry and bio-habit tracking tool. It is not a medical device. Calculations (including VAM, estimated one-rep max, and heart rate zones) are approximations. Consult a medical professional before engaging in strenuous physical activity.
3. Account Security
You are responsible for maintaining the confidentiality of your account credentials and restricting access to your mobile device.
Account & Data Deletion Request
Compliant with Google Play Store User Data & Deletion Policy
Permanent Action: Initiating an account deletion request will permanently wipe your profile, athletic telemetry, route GPS flyovers, personal records, and habit history across all servers.
To delete your account and associated data without the mobile app installed, submit the form below or email us directly at support@tridymtechnologies.in using your registered account email.
✓ Request received. You will receive a verification link at your email address to confirm deletion within 24-48 hours.